Process
1 Empathize
Know users and their problems
- User Interviews
- Usability and Field Testing
- Data Compiling
- Empathy and Journey Mapping
2 Ideate
Come up with ideas and solve for them
- Team brainstorming
- Storytelling
- Scenarios
- Design Sprinting
3 Design
Design and iterate
- Sketches
- Wireframes
- User Flows
- Interactive Prototypes
- User Testing
4 Improve
Release and monitor for improvement
- Surveys
- Feedback Loops
- Design Systems